“It was my pleasure to work with Steve at Bob Evans Foods. Steve lead all major project management activity during a period of transformational change at Bob Evans Foods. He provided the leadership and team building skills required to deliver complex projects on time and on budget. Steve's organizational skills enabled Bob Evans Foods to execute a company-wide "Order to Cash" Demand Management project, several capital projects totaling in excess of $100M and a major acquisition all during an 18 month period. I would highly recommend Steve.”
About
Award-winning educator, author, and keynote speaker.
ORCID:…
Contributions
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You're faced with an escalating customer complaint. How can you turn dissatisfaction into resolution?
Every customer has a lifetime value to the company. Great brands like Ritz Carlton and Starbucks have leveraged this…. Empower your employees to support the customer without permission. And make things right when they’re wrong. If a customer with a $250,000 lifetime value asks to take home a $20 robe, offer them two. Get your latte wrong, fix it without argument and comp it.
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Here's how you can prevent burnout in a training career through self-care.
The most important “boundary” is learning to say “no”. When we say “yes” to everything, we 1) spread ourselves too thin, 2) don’t do anything as well as we might with more bandwidth & focus available, and 3) deprive others of doing the task/work and showing what they’re capable of. It’s OK to say no!
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Here's how you can prevent burnout in a training career through self-care.
The most important “boundary” is learning to say “no”. When we say “yes” to everything, we 1) spread ourselves too thin, 2) don’t do anything as well as we might with more bandwidth & focus available, and 3) deprive others of doing the task/work and showing what they’re capable of. It’s OK to say no!
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Here's how you can positively influence your boss's decisions.
One of my early lessons in this area was “Never let your boss be surprised.” That takes some gumption, as you need to be willing to share the good, the bad, and the ugly. All part of “managing up”, which is an important skill to develop.
Activity
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I highly recommend Elevate CBUS! We are fortunate to have such an amazing opportunity for our leaders to learn, grow, and engage with other leaders…
I highly recommend Elevate CBUS! We are fortunate to have such an amazing opportunity for our leaders to learn, grow, and engage with other leaders…
Liked by Steve DeNunzio
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A huge thank you to Rebecca Karason, CEM of Energi.ai and Marcus Carano of Smart Columbus for being guest speakers in my online Supply Chain…
A huge thank you to Rebecca Karason, CEM of Energi.ai and Marcus Carano of Smart Columbus for being guest speakers in my online Supply Chain…
Liked by Steve DeNunzio
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Dear Amazon: There ARE some better transload locations than my driveway... Best, Steve #logistics #retail #ecommerce #amazon
Dear Amazon: There ARE some better transload locations than my driveway... Best, Steve #logistics #retail #ecommerce #amazon
Shared by Steve DeNunzio
Experience
Education
Licenses & Certifications
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Cicerone® Certified Beer Server
Cicerone® Certification Program
IssuedCredential ID 0x131866d87f51a0a8a32df79c9f626c5d02f3dc4aa9105aa26b5b800b9e322af9 -
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Volunteer Experience
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Advisory Board - Science Advice and Guidance for Emergencies (SAGE)
U.S. Department of Homeland Security
- Present 8 months
Disaster and Humanitarian Relief
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Freight Advisory Committee - Executive Committee Member
Ohio Department of Transportation
- Present 3 years 3 months
Economic Empowerment
As dictated by the 2021 Infrastructure Investment and Jobs Act. Happy to be working with ODOT to shape Ohio's future freight plan.
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Executive Board President - Columbus Forum
Association for Supply Chain Management
- 4 years 6 months
Education
ASCM (formerly APICS) is the leading provider of supply chain, logistics and operations management research, publications, and education and certification programs.
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Various Roles - Global Advisory Board, Annual Conference Planning, Content Committee
Warehousing Education and Research Council
- Present 6 years 7 months
Education
Served on the annual conference planning committee for the 2019, 2022 & 2023 conferences. WERC is the only professional organization focused on logistics management and its role in the supply chain. Through membership in WERC, seasoned practitioners and those new to the industry master best practices and establish valuable professional relationships. Since being founded in 1977, WERC has maintained a strategic vision to continuously offer resources that help distribution practitioners and…
Served on the annual conference planning committee for the 2019, 2022 & 2023 conferences. WERC is the only professional organization focused on logistics management and its role in the supply chain. Through membership in WERC, seasoned practitioners and those new to the industry master best practices and establish valuable professional relationships. Since being founded in 1977, WERC has maintained a strategic vision to continuously offer resources that help distribution practitioners and suppliers stay on top in our dynamic, variable field. These include national, regional, local and online educational events; performance metrics for benchmarking; practical research; expert insights; and multiple opportunities for peer-to-peer knowledge exchange.
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Director - Educational Outreach, Central Ohio Chapter
Project Management Institute
- 2 years 9 months
Education
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Executive Board President
NC4K
- 6 years
Children
Nellie's Champions for Kids (NC4K) has a mission to help make life a little easier for kids and teens with cancer. Our vision is to create a community of support and resources for pediatric cancer families.
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Co-Founder
Ohio Supply Chain Academic Network (O-SCAN)
- Present 7 years
Education
A collaboration between the supply chain industry and higher education. O-SCAN promotes the value of supply chain education and advances the field by integrating emerging trends and technologies into supply chain curricula.
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Advisory Board Member - Columbus Region Logistics Council
Columbus Chamber
- Present 8 years 1 month
The Columbus Region Logistics Council serves as the catalyst for the growth of the Region’s logistics capability and leads the implementation of a strategic road map that will continue to grow this tremendous asset.
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Advisory Council - Project Search
Franklin County Board of Developmental Disabilities
- 5 years 2 months
Economic Empowerment
Project Search is a program designed to help disabled adults explore and pursue careers in logistics.
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Executive Board Member - Columbus Roundtable; Global Ambassador
CSCMP
- Present 9 years 4 months
Since 1963, the Council of Supply Chain Management Professionals (CSCMP) has been providing networking, career development, and educational opportunities to the logistics and supply chain management community.
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Executive Board Member
Lutheran Social Services of Central Ohio
- 6 years 1 month
Social Services
Every day, Lutheran Social Services of Central Ohio (LSS) helps thousands of people in need throughout 50 Ohio counties by addressing the four core societal issues of hunger, housing, healing and hope. Organized in 1912, LSS was founded to carry on general charitable and religious work and continues to serve that very purpose today. Through food pantries, homeless shelters, senior living residences, affordable housing communities and other services that uplift families and strengthen…
Every day, Lutheran Social Services of Central Ohio (LSS) helps thousands of people in need throughout 50 Ohio counties by addressing the four core societal issues of hunger, housing, healing and hope. Organized in 1912, LSS was founded to carry on general charitable and religious work and continues to serve that very purpose today. Through food pantries, homeless shelters, senior living residences, affordable housing communities and other services that uplift families and strengthen communities, LSS is continuing its mission of creating a better world by serving people in need.
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Director - Leadership Training, Central Ohio Chapter
Project Management Institute
- 2 years
Education
Project Management Institute is the world's leading not-for-profit professional membership association for the project, program and portfolio management profession. Founded in 1969, PMI delivers value for more than 2.9 million professionals working in nearly every country in the world through global advocacy, collaboration, education and research. PMI advances careers, improves organizational success and further matures the profession of project management through its globally recognized…
Project Management Institute is the world's leading not-for-profit professional membership association for the project, program and portfolio management profession. Founded in 1969, PMI delivers value for more than 2.9 million professionals working in nearly every country in the world through global advocacy, collaboration, education and research. PMI advances careers, improves organizational success and further matures the profession of project management through its globally recognized standards, certifications, resources, tools, academic research, publications, professional development courses, and networking opportunities.
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Executive Board Member; Council Commissioner
Boy Scouts of America
- 14 years 8 months
Children
The Boy Scouts of America is one of the nation's largest and most prominent values-based youth development organizations, providing programs for young people that build character, trains them in the responsibilities of participating citizenship and develops personal fitness. For more than 100 years, Boy Scouts of America has helped build future leaders by combining educational activities and lifelong values with fun.
Publications
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Fundamentals of Supply Chain Technology (3rd Edition)
Tophatmonocle (Toronto)
ISBN 978-1-77330-861-6
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Everything Old Is New Again: The Age of Consumer-Centric Supply Chain Management
Journal of Business Logistics
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Management: A Modern Perspective
Tophatmonocle (Toronto)
Courses
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Advanced Logistics Management (Undergrad)
BUSML 4380
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Contemporary Issues In Supply Chain Management (Grad)
OBA 7392
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Field Problems in Logistics (Grad)
BUSML 7388
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Lean Logistics (Grad)
BUSML 7387
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Lean Logistics (Undergrad)
BUSML 4387
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Logistics Decision-Making (Undergrad)
BUSML 5389
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Logistics Execution I
BUSML 4381
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Logistics Execution II
BUSML 4388
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Logistics Technology and Application (Grad)
BUSML 7386
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Logistics Technology and Application I - Fundamentals (Undergrad)
BUSML 4386
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Logistics Technology and Application II - ERP Systems (Undergrad)
BUSML 4389
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Retail Immersion (Undergrad)
BUSADM 3630
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Retail Management (Undergrad)
BUSML 4251
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Strategic Logistics Management (Grad)
BUSML 7380
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Supply Chain Management (Undergrad)
BUSML 4383
Projects
Honors & Awards
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Fisher College of Business Faculty Recognition Award
The Ohio State University's Fisher College of Business
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Daniel Westerbeck Undergraduate Teaching Excellence Award
The Ohio State University's Fisher College of Business
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ENGIE-Axium and Fisher College of Business Distinguished Teaching Fellow
ENGIE-Axium and The Max M. Fisher College of Business
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Max M. Fisher Faculty Eminence Award
The Max M. Fisher College of Business - The Ohio State University
Voted by the graduating Class of 2018 as the faculty member who provided the most transformational educational experience during their time as students.
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Fisher College of Business Faculty Recognition Award
Fisher College of Business, The Ohio State University
Excellence in teaching.
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Silver Beaver Award
Boy Scouts of America
For exceptional service to the Simon Kenton Council, Boy Scouts of America.
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Chairman's Award
Bob Evans Farms
For project management excellence.
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President's Award
Bob Evans Foods
For project management excellence.
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Best of the Best
Bob Evans Farms
For project management excellence.
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District Award of Merit
Boy Scouts of America
For exceptional service to the Tri-Creek District, Simon Kenton Council, Boy Scouts of America.
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Red Carpet Award
DSW
For project management excellence.
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President's Volunteer Service Award
Points of Light Institute
Gold Award, for over 500 hours of service to a non-profit organization (The Boy Scouts of America).
Languages
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English
Native or bilingual proficiency
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Spanish
Elementary proficiency
Organizations
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Warehousing Education and Resource Council (WERC)
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Association for Supply Chain Management (ASCM)
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Council of Supply Chain Management Professionals (CSCMP)
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Project Management Institute (PMI)
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American Society for Quality (ASQ)
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- Present
Recommendations received
11 people have recommended Steve
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A huge thank you to Jamie Barker, Kelly Wilson, and Diana Perez from Cardinal Health for guest lecturing in my class of graduating seniors to share…
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We are honored to see the OSU MBOE program recognized for its impact on addressing food insecurity — and we are especially proud of our longstanding…
We are honored to see the OSU MBOE program recognized for its impact on addressing food insecurity — and we are especially proud of our longstanding…
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A great colleague and amazing story (among many), helped by the PhD Project! Prof. Vince Castillo's unique life experiences has also helped him give…
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